Returns & Exchanges
At Smithey Ironware, we stand behind the quality of our heirloom-grade cookware. If you are not completely satisfied with your purchase, you may return or exchange unused items within 45 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Prepare Your Package
Carefully pack your unused ironware in its original packaging to ensure it remains protected during transit.
Ship Your Item
Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned item, we will issue a full refund to your original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing